Sorry for the trouble! Here’s a list of solutions that should help fix your playback issue:
- Make sure you have a fast and stable internet connection.
- Try refreshing your browser, or switching to a modern browser like Google Chrome, Firefox or Safari.
- Restart your wireless router or modem or your iOS or Android device (if on mobile).
- If you continue to have issues playing on your device, please contact us, by being as descriptive as possible.